SUPPORT

Expert Support When You Need It Most

Great products deserve great support. SPC’s comprehensive support infrastructure ensures you have instant access to the technical expertise, documentation, and resources needed to specify, install, operate, and maintain your control valve investments with confidence.

Immediate Access to Experts

Real People. Real Expertise. Real Fast.

When you call SPC, you reach experienced engineers and technicians who understand both the technology and your applications. No call centers. No scripts. Just knowledgeable professionals ready to solve your problems.

24/7 Emergency Support Hotline: (800) 603-4070

Extensive Warranty Program

2-Year Standard Warranty*

SPC stands behind every product and service with our comprehensive 2-year warranty coverage, demonstrating our confidence in product quality and manufacturing excellence.

Complete Warranty Coverage:
  • Materials and Workmanship: Protection against manufacturing defects
  • Service Work: Repair and maintenance services covered
  • Field Service: Covered
 
Powerfully Simple Warranty Process:
  • Simple claim submission
  • Rapid response and assessment
  • Minimal customer downtime during resolution
  • Free replacement of defective components
  • Detailed failure analysis and recommendations

Quality Certifications & Compliance

SPC maintains comprehensive quality certifications and industry approvals to ensure our products meet the highest standards for safety, performance, and regulatory compliance.

Quality Management:
  • ISO 9001:2015 – Comprehensive quality management systems

Industry Design Standards:
  • API 598 – Valve Inspection and Testing
  • ANSI/FCI 70-2 – Control Valve Seat Leakage
  • ASME B16.5 – Pipe Flanges and Flange Fittings
  • ASME B16.10 – Face-to-Face Dimensions
  • ASME B16.25 – Buttweld Ends
  • ASME B16.34 – Valves – Flanged, Threaded, and Welded Ends
  • ANSI/ISA-75 – Control Valve Standards
  • ISO 5211 – Industrial ¼ Turn Valves – Actuator Mounting Dimensions
  • NACE MR0175 – Materials used in H2S-Containing Environments in Oil & Gas Production
  • ISO 15848-1 – Industrial valve packing certification for fugitive emissions

* Terms and conditions apply. See SPC’s formal warranty policy for details.

2-YEAR WARRANTY *

We stand behind every product and service.

Field Services

Why shut down and ship equipment when we can bring our expertise to your site? Our field service teams minimize downtime while delivering shop-quality results.

Emergency Response

Equipment failures don't follow business hours. Our 24/7 emergency response program ensures expert help is always available when critical equipment fails and production is at risk.

READY TO TALK ABOUT YOUR APPLICATION?

Whether you need a replacement valve, a custom severe service trim, or help troubleshooting a tough application, our team is ready to help.